Please fill in the form to cancel your order.

Please understand that cancellation is only possible before payment, see excerpt from cancellation right further below. We are not obliged to offer the EU-order-cancellation-button but decided to do it anyway, because it is another consumer-friendly option to inform you about this special aspect of our special products - we love transparency.

Excerpt from cancellation right:

(2) Cancellation right
Legal regulations apply. After you have paid your order this means: According to § 312 g BGB cancellation right does not apply to hand- & custom-made to order items. All items by Magic Tribal Hair are hand-made to order exclusively and only after payment. We don't sell any pre-produced items. Many of our items are made as per your specification, so we do not accept any returns.
Hair pieces, hair jewelry and costume accessories have direct contact with the body when worn. So returns are unacceptable for hygienic reasons as well, because we are not able to sell them to someone else.

Feel free to use the contact form to ask questions as well, just insert "question" in the order ID field in this case. Naturally you can ask your question through telefphone or e-mail, too. I am Melanie at Magic Tribal Hair and I will gladly assist you. I can also help you in these languages: German, Dutch, Swedish and French.

land line phone +49 221 2978136 

e-mail: [email protected]

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