Shipping costs

§6 Terms of shipment and shipping costs
Shipping costs include postal charges, boxing and handling and are paid by the customer. Shipping costs for Germany and countries within the European Union also contain 19 % VAT/ sales tax. All international parcels are trackable, tracking information is sent to you as soon as your order has shipped.

How we calculate shipping costs:

Your shipping costs are calculated automatically and displayed in your shopping cart when you head to checkout! This means that the overview below is just to make this calculation transparent for you and to show you the lowest and highest shipping costs possible. You needn't read all this to know your shipping costs, just in case you are interested how we do that! 

All items have their respective point value which you see in your shopping cart. This value is used for calculating shipping costs, the sum of all points of your order are connected with your respective shipping method. 

Shipping costs for Germany can be found in the German policies, click here. 

Shipping to countries within the European Union:
100 points: trackable parcel for € 8,00
200-299 points: trackable parcel with signature for € 10,00
300-499 points: trackable parcel with signature € 13,00
500-999 points: trackable parcel with signature € 16,00
from 1000 points: trackable parcel with signature € 20,00
All prices include 19 % sales tax/ VAT.

Shipping costs for all countries outside the European Union like USA, Canada, Switzerland, Australia, New Zealand, Japan etc.:
100-299 points: trackable parcel with signature for € 8,40 €
300-499 points: trackable parcel with signature for € 10,92 €
500-599 points: trackable parcel with signature for € 13,45 €
1000-1499 points: trackable parcel with signature for € 16,81 €
1500-2999 points: trackable parcel with signature for € 25,21 €
from 3000 points: trackable parcel with signature for € 50,42 €
All prices without 19% sales tax/ VAT, which is deducted when shipment is to a country outside the European Union. If applicable sales tax/ VAT is removed automatically when you insert your country and zip code, because our system then recognizes that you need not pay any sales tax/ VAT. 

The customer is responsible for providing the right shipping address. If delivery fails due to a wrong address provided by the customer, the customer must pay the costs for another shipment. If a parcel is returned because the customer did not pick it up at their local post office in time, redelivery = second shipping must be paid by the customer. If delivery time cannot be met due to such a delay not caused by us, the contract cannot be cancelled.

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